TREATMENTS/PACKAGES BOOKING As a courtesy to all spa guests, cancellations or amendments must be made at least 48 hours prior to your appointment time. Failure to do so will result in the full service rate being charged or the deposit becoming non-refundable. ‍

GROUP BOOKING

1. Changes or Cancellations (7 days' notice).

• Any cancellations or changes must be made at least 7 days before the scheduled appointment.
• If this notice is not provided, 50% of the full service will be charged or become non-refundable.

2. Changes or cancellation (48 hours' notice).

• For cancellation or changes made within 48 hours of the appointment, the full-service rate will be charged, or the deposit will become non-refundable. ‍ If you are running late, a phone call is always appreciated. We will reschedule your appointment if possible. If we are unable to reschedule, your arrival time will determine the length of your treatment, which will still end at the originally scheduled time.